Prescription Delivery

Overview for Providers

What Photon Does

Photon enables licensed providers to issue standard, legally valid prescriptions using established, industry-accepted methods. Prescriptions are created in the NCPDP SCRIPT Standard, the same national format used across electronic prescribing today.

The way a prescription is delivered depends on the pharmacy -- the prescription itself does not change.

How Prescriptions Reach Pharmacies

Electronically integrated pharmacies

• Prescriptions are delivered as a standard electronic prescription (eRx)
• Sent directly into the pharmacy's existing system
• No workflow changes required

Pharmacies not yet electronically integrated

• Photon sends a fax notification that an electronic prescription has been issued
• The fax serves as notice and includes key prescription details
• The fax includes a secure link that allows the pharmacy to access and review the full prescription online

Photon continues to expand its pharmacy integrations, increasing the number of prescriptions delivered electronically over time.

What the Pharmacy Sees

All Photon prescriptions include the standard elements required for a valid, non-controlled prescription, including:

• Patient name and date of birth
• Medication, directions, quantity, refills, and days' supply
• Prescriber name, signature, and identifying information
• Intended pharmacy

For fax-notified prescriptions, the secure online view:

• Displays the same prescription data generated in the NCPDP SCRIPT Standard
• Mirrors the prescription exactly
• Improves legibility and reduces clarification calls

The online view does not change the prescription or introduce new requirements -- it simply provides a clearer way to review it.

Why Providers Don't Need to Be Concerned

• Industry standard: Prescriptions are generated using the NCPDP SCRIPT Standard
• Accepted delivery methods: eRx where integrated; fax notification where not
• No workflow changes: Pharmacies are not required to enroll or install software
• No shift in responsibility: Prescribing authority and accountability remain unchanged
• Designed to reduce risk: Clearer prescriptions, fewer transcription errors

In Plain Terms

Photon prescriptions are:

• Written by licensed providers
• Created using the same national e-prescribing standard used across the industry
• Delivered electronically when possible, and otherwise accompanied by a fax notification with secure access to the electronic prescription

If a pharmacy can process an electronic prescription -- or respond to a fax notification of one -- it can process a Photon prescription.

Photon does not create a new class of prescription, bypass pharmacy review, or introduce experimental workflows. It simply ensures prescriptions reach pharmacies reliably today, while continuing to expand electronic delivery over time.